Terms and conditions
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Terms and conditions

EARL Productions Pty Ltd 

ABN: 50 609 782 667

 

Payment terms

For online orders, we require credit card details to be provided at checkout. Your card details will be securely stored and payment will be automatically processed at 3 pm on the day before your order is due.

If you’re a regular catering customer, we may be able to offer you 7-day payment terms. Please get in touch with us in advance to discuss this option.

We accept VISA, Mastercard, AMEX and EFT payments. Please note that a credit card surcharge applies. 

All prices are inclusive of GST.

 

Order changes, cancellations and refund policy

We understand plans can change and we’ll always do our best to accommodate last-minute adjustments, just let us know as early as you can.

Cancellations before 2 pm on the business day prior to delivery are eligible for a full refund for the total amount paid.

Cancellations made after 2pm on the business day prior to delivery are eligible for a 50% refund for the total amount paid.

Please note that we’re unable to accept cancellations after 4 pm on the day prior to delivery, and no full or partial refund will be issued after this time.

 

© 2025 EARL Canteen Powered by Flex Catering

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EARL Catering
5.0
Elise Bucholtz , 02/06/2025

Charmaine and the team at Earl are amazing. She was so caring, swift on responses and helped make my charity event a huge success. The crowds loves our catering and it really helped elevate the experience. I am a huge Earl fan! Thanks again team, I will be back.

natasha wron , 14/02/2025

Earl Catering have been absolutely fantastic! Great quality and quantity. Very easy to deal with and great staff, particularly James. Will always use for our City events. Lanie from Federation.

Galain Williams , 19/02/2025

Brilliant catering experience with EARL. Charmaine was extremely helpful and completely open to accomodating a large range of dietary requirements without any hesitation. The food was completely delicious with a great variety and very well received by our attendees. Would highly recommend.

Gwen Dyer , 16/02/2025

The delicious high quality food, as well as the amazing customer service really made the day for my parents wedding anniversary. Many thanks and can highly recommend for any event!

Alison Barton , 01/11/2024

Staff were pleasant and helpful, and the food was tasty and fresh. We would happily use Earl Catering again for future similar events. Thank you.

Google Rating
5.0